I was impressed with Khairun, Anis, Sri, and Syukri's professionalism and customer service, especially Cik Khairun. She tried to explain my Watson cash voucher and help link it to my phone when I didn’t bring along my physical card. Despite
Nisha D/O Muniandy
1
Bad attitude and lack of customer service training. If your staff can’t handle their emotion, better arrange them to be stayed inside store room. Watson is well known shop, hence management should provide proper training. Nowadays
Yusof binti Hassan
1
Frankly ..to be honest , the service level dropped drastically and WHY there's no proper training being given to the staff - when a customer asked about price difference?
Fan Chee Weng
1
I’m genuinely disappointed by the experience I had with one of your promoters, Patricia. When I chose not to buy the supplement she was promoting, she responded in a disrespectful and insulting manner , implying that I couldn’t afford it.
Aida Ibrahim
5
Good service from staff named Anis. Very nice and friendly during checkout process. Everything was good but can improve for store environment, the air conditioner doesn’t feel cold. Thank you❤️