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Rating Summary

4.2

304 Google reviews

5
72%
4
7%
3
5%
2
2%
1
13%

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Reviews for Samsung Authorized Service Center

Showing 304 review samples from Google Maps.

Bala a/l Siva

Bala a/l Siva

5

Happy with the service provided by the staff today (18/01/26). I came here to change my lcd. Thank you for your understanding and fast service especially to Marina & Ashik. Hope that both of you will keep up the good work and services. 👍🏻

Heng Wai Yean

Heng Wai Yean

1

Very poor service centre. There is only 1 staff working at the customer service counter. Samsung must upgrade their service to avoid the long queue.

Ahmad Razak

Ahmad Razak

1

Still under warranty but complain my receipt. Hello!! I still got keep the receipt is the additional bonus to proof it already! The phone is Samsung right? You can check right? Why question my receipt? And saying Samsung HQ not accept it!!

Priya Menon

Priya Menon

5

Staff very helpful and patient in teaching me how to use my smartphone.

Tan Siew Ling

Tan Siew Ling

1

Wolf in sheep clothing, I been 15 years samsung buyer n user, with the green line issue is samsung own manufacturer fault. No wonder lots ex samsung user choosing iphone n huawei

Muhammad Amin

Muhammad Amin

1

On Tuesday (12.10.2021), I have sent my Samsung Galaxy A30s to the Samsung Service Centre in Ipoh, Perak (One Mobile Care Sdn. Bhd.) of Lot G6, Tingkat Bawah, Angsana Ipoh Mall, Jalan Hospital, 30450 Ipoh, Perak for repairing (the internal

Zarina Kadir

Zarina Kadir

1

Very bad customer service from indian front lady talking like lawyer. Have no patience to address customer issue and giving nonsensical reason to avoid repair by warranty (although my phone warranty is void at this point). Seriously, i

Muhammad Shah

Muhammad Shah

1

I recently sent my phone to an authorized service centre for a battery replacement. Upon receiving the device, they informed me that inspections and checkups were necessary before proceeding with the battery replacement. Consequently, I

Nadia Shah

Nadia Shah

5

The best part is, they're opened on Sundays. The staff is professional & gave an honest opinion on if the repair was worthy. I'd say that after sales service is an important aspect of customer loyalty factor.

Lam Poh Woon

Lam Poh Woon

5

Came here as we were worried our new phone bought online seems tampered with, the service representative was very friendly and helped us double checked whether it was a cloned phone. She additionally explained our available options such as